FAQ
Making a purchase
Making a purchase could not be easier. Just browse our website, and click on any items that you wish to buy and click the "Add to Cart" button. After you have finished your selection, click on "Checkout" and you will be asked details that we need to be able to complete the order.
We accept payments from all major credit cards through PayPal.
We would like to make it clear that when a customer makes a purchase online that they are aware that they are agreeing to a legally binding contract.
When confirmation of an order is received, this is to indicate that we have received your order. It does not confer that a contract exists between us. A contract of sale exists when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee for goods returned in the original condition and packaging, please also include proof of purchase. This only applies to orders placed onthe website
Shipping & Handling
For standard delivery, please allow up to 5 working days from date of order, although this may vary throughout the year depending on demand. Please be advised we can send to Mainland UK addresses only, excluding the following postcodes;
AB31-AB38, AB40-AB56, IV1 -IV28, IV30-32, IV36-40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50
Please note that we cannot deliver to a PO box address nor BFPO addresses. We apologise for any inconvenience this may cause
Note: All orders must be signed for and cannot be left in a predesignated area without a signature.